Shipping policy
Questions about our shipping policy, when items will be shipped, etc...
We currently have FREE SHIPPING for all domestic orders in the US!
Currently all items will be shipped within 24 hours when purchased Monday - Friday, unless item is a pre-order.
Pre-ordered items will be shipped once we officially launch the item accordinly.
RETURNS AND EXCHANGES
Curious how to return an item, how do you start a return, etc...
We currently accept returns as long as the item has original tags attached and is UNWORN. For more on our return requirements please click HERE!
CAN I TALK TO A PERSON
Have a question, or need to talk to a person? Not seeing what you are looking for?
The easiest way to contact us is via email! Please email customerservice@shopkenzie.com with any questions about your order! Please be sure to include your order number within the email!
SIZING
How tall is Tonya, what size does she wear, etc... All your sizing questions are answered here!
Tonya is 5'7" currently 160lbs, normally wears a M/L.
